Frequently asked questions
FAQ
How long does it take to feel relief?
How long does it take to feel relief?
The Ylixaâ„¢ Intelligent Eye Massager provides both immediate relief (in as little as 15 minutes a day) as well as long-term results with repeated use.
How does the Bluetooth feature work?
How does the Bluetooth feature work?
The Bluetooth feature is meant for people who want to listen to their preferred music or podcasts while receiving a relaxing eye massage. Just connect your smart device with your massager via Bluetooth and you're ready to enjoy your mini spa treatment!
Can I use the massager while wearing contact lenses/lash extensions?
Can I use the massager while wearing contact lenses/lash extensions?
Yes. Our massager is completely safe and easily usable even if you wear contacts. If you do find that it causes you discomfort, we recommend removing your contact lenses for the duration of your massage session. The massager is also usable with lash extensions.
How often should I use this device?
How often should I use this device?
We recommend using the massager daily or every other day for lasting relief.
Is the massager safe for my eyes?
Is the massager safe for my eyes?
The device is 100% safe to use! Our device has received all necessary medical certifications to be considered as a completely safe device for you and your eyes.
How do I clean the massager?
How do I clean the massager?
The cloth that touches your skin can be cleaned and sanitized with wet wipes!
Does this device have a warranty?
Does this device have a warranty?
✓ 1-Year Warranty. Our products scream durability - but you’re covered with a 12-month warranty in case something goes wrong.
When will this sale end?
When will this sale end?
We are offering 2000 units at a discounted price. The SALE will end while stocks last. Total units left in the warehouse at the moment are less than 50.